These Terms of Service ("Terms") govern your access to and use of Wivme's mobile applications, websites, and related services (the "Service"). By creating an account, allowing your child to use Wivme, or otherwise accessing the Service, you agree to these Terms.
1. Who can use Wivme
Wivme is intended primarily for K-12 students in India. If you are under 18, you must use the Service only with the consent and under the supervision of a parent or legal guardian (or, in the case of school-onboarded use, under the consent framework operated by the school). Parents and guardians who create accounts on behalf of a minor are responsible for ensuring the minor's compliance with these Terms.
2. What Wivme is and is not
Wivme is a post-class retention layer — a daily audio-first review tool that helps students remember what they learned in class. It is not:
- A replacement for classroom teaching
- A tutoring service or live-instruction platform
- A guarantee that any specific student will improve marks, exam scores, or learning outcomes
- A medical, psychological, or therapeutic intervention
Wivme supplements, but does not substitute, the formal education delivered by your school and teachers.
3. Your account
You are responsible for:
- Providing accurate and current information at registration
- Keeping your password confidential (we will never ask you to share it)
- All activity that occurs under your account
- Notifying us immediately if you suspect unauthorised use of your account
We may suspend or terminate accounts that violate these Terms — see Section 8.
4. Acceptable use
You agree not to:
- Use the Service to harass, harm, or violate the rights of others
- Attempt to gain unauthorised access to Wivme's systems, other accounts, or restricted features
- Reverse-engineer, scrape, or build derivative products from the Service without our written consent
- Use automated agents, bots, or scripts to interact with the Service except as expressly permitted
- Upload or transmit content that infringes intellectual property, violates law, or is otherwise harmful
- Use the Service in any way that disrupts its availability for other users
5. Content and intellectual property
5.1 Wivme's content
All audio episodes, quiz content, illustrations, software, branding, and other materials in the Service (collectively, "Wivme Content") are owned by Wivme or its licensors and are protected by Indian and international copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive, non-transferable licence to use the Wivme Content solely for personal, non-commercial study while your account is active.
5.2 Your content
Quiz answers you submit, progress data you generate, and other inputs you provide ("Your Content") remain your property. By using the Service, you grant Wivme a non-exclusive, royalty-free, worldwide licence to host, process, and display Your Content solely as needed to operate the Service for you and the parties you authorise to see it (your parent/guardian, your assigned teacher).
We will never use Your Content for advertising or sell it to third parties (see our Privacy Policy).
6. Pricing and payments
Wivme is currently free during the pilot phase. Future paid plans will be governed by separate subscription terms presented at the point of purchase. We will not introduce charges to an existing free account without your explicit prior consent.
7. Availability and changes to the Service
We work hard to keep Wivme available, but we do not guarantee uninterrupted access. We may add features, change features, or retire features over time. When changes materially affect the Service you rely on, we will give reasonable notice via the app or by email.
8. Suspension and termination
We may suspend or terminate your access to the Service if:
- You materially violate these Terms or our policies
- Your use of the Service risks harm to other users or to Wivme's systems
- We are required to do so by law
- Your school disables your account (for school-onboarded students)
You may terminate your account at any time by emailing hello@wivmeai.com. Account deletion is governed by the retention rules in our Privacy Policy.
9. Disclaimers
The Service is provided "as is" and "as available". To the maximum extent permitted by law, Wivme disclaims all warranties — express, implied, statutory, or otherwise — including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted operation.
We do not warrant that the Service will produce any specific learning outcome, examination result, or score improvement for any student.
10. Limitation of liability
To the maximum extent permitted by law, in no event will Wivme, its officers, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with your use of the Service.
Our total cumulative liability to you for any claim arising out of or related to the Service is capped at the greater of (a) the amount you paid Wivme in the 12 months preceding the claim, or (b) INR 1,000 (one thousand rupees). For pilot users on a free plan, this cap is INR 1,000.
11. Indemnification
You agree to indemnify and hold Wivme harmless from claims arising out of (a) your breach of these Terms, (b) Your Content, or (c) your violation of applicable law.
12. Governing law and disputes
These Terms are governed by the laws of India. The courts of Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, subject to any mandatory consumer-protection statutes that grant the consumer a different forum.
13. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and notify you via the app or by email if you have an active account. Continued use of the Service after a material change indicates acceptance of the updated Terms. If you do not agree with the updated Terms, you may terminate your account.
14. Contact
For any question about these Terms, please contact us:
Email: hello@wivmeai.com
Subject line: "Terms of Service question"
Response time: within 7 working days